Last Updated: 16 October 2025
1. Introduction
Welcome to Vibrant Trade Ltd. These Terms and Conditions govern your use of our website and the purchase of any products or services offered by us. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website.
2. Company Information
Business Name: Vibrant Trade Ltd
Email: enquiry@vibranttradeltd.com
Phone: +44 79 5645 2206
Landline: 0208 914 7891
Registered Address: 61 Glaisher Street, London, England, SE8 3JW
3. Use of Our Website
- You agree to use this website for lawful purposes only.
- You must not use this website in any way that may cause damage, impair performance, or interfere with other users’ access.
- We reserve the right to restrict or terminate access to any part of the website at our discretion.
4. Product Information and Availability
- We aim to ensure that all product descriptions, images, and prices are accurate; however, errors may occur.
- All products are subject to availability. If an item is unavailable, we will notify you and provide alternative options or a refund.
- Product packaging and branding may vary from images displayed on the website.
5. Orders and Payments
- By placing an order, you confirm that all information provided is accurate and complete.
- Orders are only accepted once full payment has been received, unless otherwise agreed.
- All prices are listed in GBP (£) and are exclusive of VAT unless otherwise stated.
- Payment methods accepted include bank transfer, debit/credit card, or other approved payment methods.
6. Wholesale and Trade Accounts
- Trade customers may be required to provide proof of business registration before purchasing.
- Minimum order quantities (MOQs) may apply depending on the product category.
- Vibrant Trade Ltd reserves the right to refuse trade account registration or cancel an order if misuse or fraudulent activity is suspected.
7. Shipping and Delivery
- We provide nationwide and international delivery through trusted courier partners.
- Delivery times are estimates and not guaranteed.
- Risk of loss or damage passes to the buyer once goods have been dispatched.
- Customers are responsible for providing accurate delivery information.
8. Returns and Refunds
- Returns must be reported within 7 days of delivery.
- Goods must be unused, unopened, and in their original packaging.
- Perishable or temperature-sensitive items (such as food and beverages) cannot be returned unless damaged or faulty upon arrival.
- Refunds or replacements will only be issued once returned goods have been inspected and approved.
9. Limitation of Liability
- Vibrant Trade Ltd is not liable for any indirect, incidental, or consequential losses arising from the use of our website or products.
- Our total liability for any claim shall not exceed the amount paid for the goods or services in question.
10. Intellectual Property
- All website content, including text, images, logos, and designs, is the property of Vibrant Trade Ltd or its licensors.
- You may not reproduce, distribute, or use any content without prior written permission.
11. Privacy and Data Protection
- We handle personal information in accordance with UK GDPR and the Data Protection Act 2018.
- Please review our Privacy Policy for full details on how we collect, use, and store your information.
12. Force Majeure
Vibrant Trade Ltd shall not be liable for any delay or failure to perform its obligations caused by circumstances beyond its reasonable control, including natural disasters, strikes, or transport disruptions.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Information
For any questions or concerns about these Terms, please contact:
Vibrant Trade Ltd
Email: enquiry@vibranttradeltd.com
Phone: +44 79 5645 2206
Landline: 0208 914 7891